Privacy Policy
Last updated: August 3, 2026
Who We Are
KK Cookie Co. is a home-based cottage food business located in Simi Valley, CA. We sell freshly baked cookies through this website (kkcookies.shop).
Information We Collect
When you place an order or subscribe to SMS notifications, we collect:
- Your name
- Email address
- Phone number (if provided for SMS notifications)
- Order details (items, quantities, special requests)
How We Use Your Information
We use your information only to:
- Process and fulfill your cookie orders
- Send order confirmation and pickup reminder SMS messages (with your consent)
- Notify you when a new drop is available (with your consent)
- Communicate with you about your order if needed
SMS Notifications
By providing your phone number and checking the SMS opt-in box on our website (kkcookies.shop), you consent to receive recurring automated SMS text messages from KK Cookie Co. regarding new cookie drops, order confirmations, and pickup reminders. Message frequency varies.
Message and data rates may apply. You can opt out at any time by replying STOP to any text message. For help, reply HELP or email us at hello@kkcookies.shop.
We use Twilio, Inc. to send SMS messages on our behalf. Twilio acts as a data processor and handles your phone number solely for message delivery. For more information, see Twilio's Privacy Policy.
No mobile information (including phone numbers) will be shared with third parties or affiliates for marketing or promotional purposes. Your phone number is used solely to deliver the SMS notifications you have consented to receive.
Data Sharing
We do not sell, trade, or share your personal information with third parties, except as necessary to operate this website (e.g., our hosting provider and SMS delivery service). We never share your information for marketing purposes.
Data Retention
We retain your order information for record-keeping purposes. You may request deletion of your personal data at any time by contacting us.
Contact Us
Questions about this policy? Email us at hello@kkcookies.shop